Q: How far will an electric bike go on a single charge?
A: That depends on a lot of things, including rider weight, how much pedaling you're doing, how many hills and how steep, wind and so on. For an example, a rider of average weight (not more than 200 lbs) riding on flat ground can travel about 15 miles per charge while using the throttle and with very little or no pedaling. In pedal assist mode (PAS) that same rider can travel 30 miles or more per charge on the same bike. Now let's take another example, under the same conditions, a rider of 120 lbs will likely travel 20 miles with no pedaling and more than 35 miles using the PAS system.
Q: How does an ebike work?
A: All ebikes are supplied with a key. Once the key is turned to the On position (assuming a charged battery is installed), the rider can twist the throttle to start riding the bike or start pedaling to engage the pedal assist system.
Q: Can electric bikes be ridden with the electric assistance off?
A: Yes! Electric bikes can be ridden just like regular bikes when the power is off. All of our models are equipped with lightweight lithium batteries and as such require only little additional effort when ridden without power.
Q: Is there drag when pedaling with the electric assistance off?
A: Not really. There is a very slight drag that is not really noticeable when pedaling our electric bikes while the power assist is turned off. This is due to the small amount of mechanical resistance in the geared hub motor.
Q: What is Pedal-Assist?
A: The Pedal-Assist Mode operates when you are pedaling the bike and progressively adds electrical power to the motor. The faster you pedal, the more power is applied.
Q: How does the throttle work?
A: All bike models are equipped with a twist throttle. The throttle operates like a motorcycle throttle. The more you twist the throttle the more power is applied.
Q: Can I choose which system to use?
A: The throttle is operational as long as the key is turned on, but if you don’t twist it, no power is applied to the motor. A switch is installed to allow riders to deactivate the pedal assist system. When the pedal assist system is deactivated, riders can still pedal and throttle simultaneously. In which case, the throttle alone will control the amount of power that is being applied to the motor.
Q: How fast can I ride?
A: In the United States the maximum speed for all electric bicycles under power of the motor is regulated by law at 20 Mph.
Q: Are electric bikes affected by adverse weather?
A: They'll handle a very heavy rain just fine and not experience any electrical short circuit. But you may experience a decrease in range when riding in extremely hot or extremely cold weather.
Q: Will the bike's Smart Charger work with my voltage? I don't live in the United States. Will I need a converter?
A: All of our Smart Chargers are set to handle anything between 100 and 240 volts, with no need to select any switches or change any settings. Although you may need to replace the voltage supply cord or use an adaptor as we supply it with a U.S. type plug.
Q: Do electric bikes require a license or registration?
A: No. According to the
National Highway Traffic Safety Administration (NHTSA)
electric bicycles with operable pedals, and an electric motor of 750 watts or less, whose maximum speed is 20 mph are not classified as motor vehicles. Electric bicycles are therefore treated as standard bicycles in the United States, with all of the laws surrounding standard bicycles applying to them (Check with your state and local government). However, electric bicycles are not suitable for riders under 16 years of age.
Q: Why would I want a folding bike?
A: Folding bikes take less space. They can fit in the trunk of a car, smaller apartment or a cubicle. In addition, you can take your folding bike on to trains with greater ease.
Q: Are folding bikes safe?
A: Completely. The integrity of a folding bike is the same as that of a standard bike.
Q: How long does it take to fold a folding bike? Is it hard?
A: They're simple and quick to fold. It takes us less than thirty seconds to fold them.
Q: What types of batteries do you offer?
A: All of the electric bikes sold by Empowered Ebikes have advanced lithium manganese LiMn batteries. LiMn batteries have been around for 4-5 years and have proven to be lightweight, safe and are designed to last for 1000 charge cycles.
Q: How often should I charge the battery?
A: To achieve the longest life from your LiMn battery it is best to charge the battery after each use or at least once daily if used every day. It should also be charged at least once every month if not in use for a longer period of time.
Q: Can I remove the battery and does it lock?
A: Yes, the battery simply slides out from its mounting rack to remove when it is in the unlocked position. The same key switch lock is used for the ignition and the battery lock.
Q: Do I have to pedal all the time?
A: No. You may simply twist the throttle to operate the motor. In pedal assist mode (PAS) you may pedal to activate the assist, instead of the throttle. The motor will apply significantly more power then what is applied by your muscles.
Q: Will my electric bike help me ride up hills?
A: Of course! Both the pedal assist mode and the throttle mode will assist you while going up moderate inclines. Our bikes are designed for longer range and not for maximum power, so on very steep inclines you will need to pedal along with the motor as you ride up the hill.
Q: What sort of maintenance is required on an electric bike?
A: It is important to take good care of your Ebike, as you would with any other valued high quality item. You must keep it clean and dry, and keep your battery charged. You should also take it into a bike shop periodically for lubrication and tune-ups. Make sure that your brakes are in good condition and replace brake pads when they wear down. You should always keep the tires inflated to the proper pressure to maintain maximum battery range.
Q: What if I need a replacement part?
A: We keep a stock of replacement parts in our warehouse. Contact us at service@empoweredebikes if you need a replacement part.
Q: Are folding electric bicycles good for RV travelers?
A: Yes. You can store these folding Ebikes in a relatively small compartment. The Agilis is just (32"Lx27"Wx16H) and the Dex is only slightly bigger (34"Lx32"Wx17"H). There is no longer any need to tow your small car along with you to get around at the camp site or on other stops. You will save a lot of money on expensive RV fuel by not pulling a 2000lb car around that itself uses even more fossil fuel and emits pollutants into the environment.
Q: Why would I want a three -wheeled electric tricycle?
A: The best reason to own an electric tricycle is its storage capacity. The Cavalo has two fairly large baskets. The front basket can carry 25 lbs and the rear basket can carry an additional 55 lbs. Three wheels are also great for people having difficulties balancing on a two wheel bicycles.
Q: What is the difference between the Daino and the Aleron?
A: Frame style. Other than the design of the frame, all the components on the Daino and Aleron are exactly the same.
Q: Please contact us if you have any other questions not answered here. We are happy to help you with your electric bicycle choices.
A: Visit the CONTACT US page, accessible from the link above.
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